Complaints Process

  • All Club accounts have a “report”  button for submitting copyright trademark violation or content violations on the site
  • The report must be submitted with 24 hours of the violation
  • All reported complaints will be reviewed and resolved within seven business days
  • The resolution will be provided to the submitter
  • The complaint submitter will have the opportunity to appeal the resolution within seven business days

Potential outcomes include:

  1. Warnings
  2. Temporary account suspension
  3. Permanent account closures